I couldn’t have asked for a better agent! Ellen was on top of her game. She responded to emails/texts in a timely manner. I would send her a list of homes that I was interested in viewing and she would make it happen within a day or two and was very good at keeping me updated. It was a pleasure working with Ellen.
We were just incredibly pleased with all aspects of her service. We felt like we were always kept in the loop, but not “harassed”, and she made the entire process convenient and easy. We just clicked. Ellen was informal but professional and knowledgeable. She was clear about what SHE would do, and what OUR options were to improve the presentation of Mom’s home. Ellen also handled a lot of little details which could have been left to us to deal with, and as someone who lives out of Napa, that really made the process so much easier. Honestly not sure how things could have been improved!
“Ellen made our first-time home-buying experience so smooth. The main thing that drew us to Ellen’s profile was her ability and willingness to negotiate on our behalf, and doing so professionally at all times. She did a fantastic job at informing and educating us on what to look for, she was honest about her concerns and impressions of the houses we visited, she was clearly experienced when it came to the actual negotiations with the seller of our dream home, and she was simply delightful to work with. We definitely felt like she was our advocate at all times and will highly recommend her to all friends and family interested in buying.”
“Ellen and Jen were fantastic. They provided great advice on preparing the house for sale, providing detailed analysis of market conditions and ideal timing, and they helped us get a contractor and stager. Pricing was on target, they were aggressive to get the property on the market right away, which led to an offer in the first week, and we negotiated a fair and smart deal with buyer. Everything went smoothly. Not a single hitch.”
“I do not think there could be any more that Jen and Ellen could have done for us. We feel very fortunate to have had them both as our agents. We appreciated their expertise, follow-up/follow-thru, communication, professionalism and their valuable time. Jen and Ellen were both a pleasure to work with”.
“Ellen handled this transaction very efficiently & professionally. We live in SO CAL now, so everything had to be done by phone, fax, email and Ellen assured that everything was done easily and on time. She assisted us in so many ways (housekeepers, painters, stagers, etc.) We are forever grateful to Ellen!”
“Ellen Politz is fantastic in every sense of the word. There is no such thing as “too far” for her. She is incredibly knowledgeable about the Napa real estate market, knows the area like the back of her hand (she rarely used her GPS!), is a tough negotiator that fights for her clients, and gives you her honest opinion on things. We were searching for a rental property (possible forever home down the line) for many months and even though things didn’t work out (at no fault of Ellen’s), she kept us engaged, on path and focused. There was no point in time that we did not feel fully supported by Ellen. Every question we had she had an answer for, and if she didn’t have the answer, she would find out. And if something didn’t feel right about a house, she would let us know immediately. And we never felt like Ellen was doing this for a paycheck. Helping us find a home simply felt like something she enjoyed doing. Now that we’ve found our home, my wife and I miss our weekend adventures with Ellen looking at the latest homes that come up on the market. We were blessed to have the opportunity to work with Ellen. We have no hesitation in recommending her to each and everyone one of our friends and family, even if they’re not looking in the area, and we would not hesitate to work with her again. Thank you for everything Ellen!”
“Ellen is an excellent broker. We were purchasing 2 rental properties and were referred to her by our accountant. Not only was Ellen able to find us suitable properties in a ver tight market, she was able to get us the necessary contractors to make them rent ready. She even worked with a rental agent, so we would know the potential rents of the properties were were viewing. She and this agent made suggestions on what fix ups were needed. She always followed through on everything, every step of the way. We would highly recommend her to anyone who is looking for real estate in this area.”
We have worked with Ellen 4 times and have been extremely happy each time. She is very efficient and has kept us informed through each phase of all 4 transactions. While this sale was fairly routine the previous transaction where we purchased our current house was difficult to say the least. Ellen definitely earned her commission through due diligence and great follow through. We would recommend Ellen to anybody looking to either buy or sell their home/property.
The Team of Jen and Ellen was Amazing! I would recommend them to anyone looking to buy or sell a home. This tandem worked like a well oiled machine and they has US in mind throughout the entire process. here honestly is not one thing Ellen or Jen could have not differently that was within their own control. They are a great team & able to work seamlessly together by utilizing their individual strengths.